PRIVACY POLICY

Last Updated: August 2026

At BM Handling Services, we value the privacy and security of our clients, partners, website visitors, and users. This Privacy Policy explains how we may collect, use, store, and protect personal information when you interact with our website, request a quotation, contact us, or use our services.

By using this website or voluntarily providing your information, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and operational information that you voluntarily provide through our website, telephone, WhatsApp, email, social media, quotation requests, or other communication channels.

This information may include:

• Full name

• Company or organization name

• Telephone number

• Email address

• Country or location

• Aircraft information

• Flight and operational details

• Airport of origin or destination

• Arrival and departure schedules

• Passenger and crew information when operationally necessary

• Services requested

• Billing and commercial information

• Messages, inquiries, and communications

• Any additional information necessary to coordinate the requested services

We only request information reasonably necessary to respond to inquiries, prepare quotations, coordinate operations, and provide our services.

2. How We Use Your Information

Information collected may be used to:

• Respond to inquiries and requests

• Prepare and send quotations

• Coordinate aviation ground handling services

• Manage confirmed operations

• Communicate operational updates

• Provide customer support

• Process administrative and commercial matters

• Coordinate with airports and authorized service providers

• Maintain business records

• Improve our services and customer experience

• Comply with applicable legal and regulatory obligations

• Protect the security and integrity of our operations

We will not use personal information for purposes that are incompatible with those described in this Privacy Policy unless required or permitted by applicable law.

3. Operational Information

Due to the nature of aviation services, certain operational information may need to be shared with airports, authorities, FBOs, fuel suppliers, ground transportation providers, security personnel, contractors, or other parties directly involved in providing the requested service.

Only information reasonably necessary to coordinate the corresponding operation should be shared.

4. How We Share Information

BM Handling Services does not sell or rent personal information.

Information may be shared when necessary with:

• Airports and airport operators

• Aviation authorities

• Customs or immigration authorities when legally required

• Fuel suppliers

• Ground handling providers

• Transportation providers

• Authorized contractors and operational partners

• Technology and communications service providers

• Professional advisers

• Government authorities when required by law

Third parties may have their own privacy policies and legal obligations regarding the information they process.

5. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.

6. Data Retention

Personal and operational information will be retained only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal or regulatory obligations, resolve disputes, maintain business records, and protect legitimate business interests.

When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve functionality, understand website usage, maintain security, and enhance the user experience.

Depending on the technologies implemented on the website, cookies may collect information such as browser type, device information, approximate location, pages visited, and interaction data.

Where required by applicable law, users will be provided with appropriate options to manage non-essential cookies.

8. Third-Party Websites and Social Media

Our website may contain links to external websites and social media platforms, including Facebook and Instagram.

When you access a third-party platform, its own privacy policy and terms will apply. BM Handling Services is not responsible for the privacy practices, security, or content of third-party platforms.

9. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Object to or restrict certain processing activities

• Withdraw consent where processing is based on consent

• Request information regarding the use of your personal data

Certain information may need to be retained when required for legal, regulatory, contractual, security, or operational reasons.

10. International Operations

Because aviation services may involve international operations, personal or operational information may be processed or shared across different jurisdictions when necessary to coordinate a requested service.

Where applicable, reasonable measures will be taken to handle such information in accordance with relevant privacy and data protection requirements.

11. Children's Privacy

Our services are primarily intended for businesses, aviation professionals, aircraft operators, crews, and adult clients.

We do not knowingly collect personal information directly from children through this website for marketing purposes.

Information concerning minors that is legitimately required for passenger handling or another aviation service may be processed only when necessary for the corresponding operation and subject to applicable requirements.

12. Changes to This Privacy Policy

BM Handling Services may update this Privacy Policy periodically to reflect changes in our services, technologies, operational practices, or applicable legal requirements.

The most recent version will be published on this website with its corresponding update date.

13. Contact Us

If you have questions about this Privacy Policy, the handling of personal information, or wish to submit a privacy-related request, please contact:

BM Handling Services
Phone: +52 55 8018 8284
Phone: +52 72 2520 4223
Facebook: Bravo Mike Aviation
Instagram: @bravo_mikeaviation

More than services, we are your strategic partner.

Legal note: Before publishing, this policy should be reviewed and adapted to the actual data collected by the website, the technologies installed (such as analytics, cookies, forms, or advertising pixels), and the applicable privacy laws in the jurisdictions where BM Handling Services operates.